Eugene Labs

Sample Collection and Return Instructions

Kit Shipping and Sample Returns

Shipping timeline for your order

Update my shipping address

Shipping to two different addresses

Kit Shipping

Countries we service

Tests available for order in New Zealand

International Shipping

Locating your return label

How to label and register your sample

How to - Return multiple samples with one return shipping label

Sending your sample before the pre-test consult

Has your sample been received?

Sample Returns

Unable to register your kit

Incorrect date format on sample label: what to do

Mistake in sample collection: next steps

Sample viability and storage

Kit Issue

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Create your workspace and invite the people you work with.

Set up your account

Build your first workflow and watch it run end to end.

Ship something

Connect the tools your team already uses to bring data in.

Connect your stack

A quick lap of the product so you know where everything lives.

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Prototype article-aware answer

Because you already asked about invitations, this prototype demo can add the follow-up: use the role selector before sending each invite to limit access to the teammate responsibilities.

Prototype role-limiting follow-up

This prototype demo suggests starting with your workspace profile, inviting the team members who need access, and then connecting the integrations you use.

Prototype getting-started answer

In this prototype demo, integrations are configured from workspace settings. Choose the integration, connect the account, and review the enabled permissions.

Prototype integrations answer

In this prototype demo, invite teammates from workspace settings, then choose the access each teammate needs before sending the invitation.

Prototype invite-team answer

This prototype demo does not have a scripted answer for that question yet. Try asking how to invite your team or open a source article. No production Fin API was called.

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