We ship within 1-2 business days from the moment you place your order.
Sample collection kits are sent out from our Melbourne-based office daily on weekdays.
Once your order has left our office, you will receive a notification with your tracking details. If you have not received your kits within one week, please contact us at hello@euegenlabs.com
Delivery times:
Standard service: 3-7 business days
Express service: up to 2 business days - free of charge with comprehensive carrier screening and all our preventative tests.
New Zealand: up to a week
All delivery times are subject to our third-party courier services operations.
For more information, please contact us at hello@eugenelabs.com.