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Requesting a copy of your results

Test complete:

If you cannot find your previously emailed results, please respond with the information below:

  1. Full name

  2. Date of birth

  3. "I consent to Eugene emailing my results to me and my testing partner"

Note: For couple's tests, both partners must send their consent separately.

Once you've sent your email(s), a member of our team will send your results directly to you within 1–2 business days.

Journey ongoing:

You can check the expected turnaround time for your test here.

If your test is taking longer than the expected timeframe, please share more details with us and a member of our team will be in touch within 1–2 business days.

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